Certificate III in Information, Digital Media and Technology
TAFE NSW – Sydney | 2016
Program Type
Vocational Education and Training (VET)
Duration
1 Year Full-Time
Qualification Level
Certificate III (AQF Level 3)
Program Overview
The Certificate III in Information, Digital Media and Technology provides the foundational skills and knowledge required to work in the information technology industry. This program focuses on developing practical skills in hardware maintenance, operating system installation, basic networking, and workplace health and safety.
This qualification serves as an entry point into the IT industry and provides a pathway to further education and specialization in areas such as networking, system administration, and technical support.
Skills Acquired
Competencies developed during the program
- Workplace health and safety in IT
- Operating system installation and configuration
- Basic web development
- Hardware maintenance and troubleshooting
- Basic networking concepts
- Customer service in IT support
Course Structure
ICTICT302 – Install and optimise operating system software
Core Technical Skill
This unit covers the installation, configuration and optimization of operating system software. Students learn to:
- Determine operating system requirements
- Install and configure operating system software
- Optimize operating system performance
- Document the installation and configuration process
ICTSAS303 – Care for computer hardware
Hardware Maintenance
This unit covers the maintenance and care of computer hardware. Students learn to:
- Identify hardware components and their functions
- Perform preventative maintenance on computer hardware
- Diagnose and resolve common hardware issues
- Maintain hardware documentation and inventory
ICTSAS304 – Provide basic system administration
System Management
This unit covers the basic administration of computer systems. Students learn to:
- Create and manage user accounts and access permissions
- Perform system backups and recovery procedures
- Monitor system performance and resources
- Implement basic security measures
ICTSAS301 – Run standard diagnostic tests
Troubleshooting
This unit covers the process of running diagnostic tests to identify and resolve system issues. Students learn to:
- Select appropriate diagnostic tools for specific issues
- Run hardware and software diagnostic tests
- Interpret test results and identify problems
- Document diagnostic procedures and outcomes
ICTICT303 – Connect internal hardware components
Hardware Assembly
This unit covers the installation and connection of internal computer hardware components. Students learn to:
- Identify and select appropriate hardware components
- Install and connect internal hardware components safely
- Configure hardware settings in BIOS/UEFI
- Test hardware functionality after installation
ICTSAS306 – Maintain equipment and software
Maintenance Procedures
This unit covers the maintenance of IT equipment and software. Students learn to:
- Develop and implement maintenance schedules
- Perform software updates and patches
- Clean and maintain hardware components
- Document maintenance activities and outcomes
Career Outcomes
Graduates of the Certificate III in Information, Digital Media and Technology are prepared for entry-level positions in the IT industry, including:
- Help Desk Support Officer
- IT Support Technician
- Network Support Assistant
- Computer Technician
- Technical Support Officer